Post by robin » Wed Dec 22, am. Post by Max » Wed Dec 22, pm. Post by robin » Wed Dec 22, pm. Privacy Terms. Quick links. Error while unpacking program, code LP Support related problems and questions. Product Forums More. Kiwi CatTools. Share More Cancel. Error while unpacking program, code LP5. Any help or advise is appreciated Reply Cancel Cancel. Hey agm- I checked the support logs and found an older case like yours.
Only Silicon Realms really know what LP5 stands for. But it is enough to know that unpacking failed. Sometimes, very rarely, you get a corrupted download that prevents correct unpacking of the software. The solution here is to get a new download package. Also, very rarely, there is 3rd party software running on the same machine that interferes with the correct operation of the packed application. We saw this when CA's Antispyware product had a bug that messed things up. The solution here is to identify the application causing the problem and uninstall it or get the bug fixed.
Which is what we did for our software. You might think that in general applications interfering with each other is a extremely rare event. But in fact we see it from time to time with a variety of applications. We have not had any reports of this error from our customers for about 12 months now and have almost completely stopped using the Silicon Realms software in any case.
Update: For other people who are finding this post through Google, who get this error with 3rd party software, then you should contact the original author of the software to get the problem resolved.
Hopes this helps. The software vendor was unable to provide a solution. On some PCs the error went away seemingly of its own accord. I was finally able to clear the error by changing the date on the PC clock to the future I changed the date by one week on one PC and by three months on another PC. I then ran the. I set the PC clock back to the current date and the LP5 error was still gone.
My guess is that there is some sort of security feature in this application that was being invoked. This is unrelated to PassMark software. The posts above date back 3 years, but we have had recent reports that PC Tools Threatfire Antispyware product also caused this error in 3rd party applications. So if you are seeing this LP5 error, and you are sure the 3rd party software concerned is legitimate, consider uninstalling Threatfire Antispyware.
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